ONBOARDING & INDUCTION IN THE PHARMA INDUSTRY

WHY YOU NEED
DIGITAL LEARNING

Onboarding and induction are essential processes in any business but vital in highly regulated industries like pharmaceuticals. This blog examines the top five priorities for onboarding and induction in the pharmaceutical industry and presents an exemplary case of success achieved with digital learning.

In the pharma industry, an effective onboarding & induction program will ensure that employees quickly understand and comply with the strict regulations governing the manufacture, distribution, and sale of medicines. In addition, it should introduce new employees to the company’s culture and values so they can drive innovation. In this context, five processes must be subjected to serious inroads.

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SUPPLY CHAIN

Employees must understand how the supply chain works to ensure that drugs are delivered safely and efficiently to patients.

QUALITY CONTROL

Employees must be trained to test drugs properly and identify potential quality issues. They need to know how to document their findings to ensure that all quality standards are being met.

COMPLIANCE AND ETHICS

Employees should know how to identify potential compliance risks and report them appropriately. They should also be familiar with complaint handling and investigations.

DIGITAL TRANSFORMATION

Induction processes should help drive the company’s digital transformation journey. Employees must be trained to use next-generation tools and technologies.

SCALABLE SKILLS

As the industry evolves, so do the competencies required of employees. Induction processes should be scalable and oriented to foster the emerging skills necessary for the organization’s growth.

A DIGITAL LEARNING
SUCCESS STORY

J&J is a leading pharmaceutical company that has been in business for over 100 years. The company has always been at the forefront of innovation and is now a global leader in digital health. To stay ahead of the curve, J&J decided to implement a digital learning strategy across their entire organization.

The company began by introducing a digital onboarding and induction process for all new hires. The solution included microlearning modules on the company’s history, culture, and values. In addition, the training provided new employees with detailed exposure to their job roles and responsibilities. A virtual reality environment enabled them to confidently learn how to use the tools and technologies necessary to perform their duties.

J&J implemented an upskilling digital learning initiative along with the onboarding and induction program. The training included gamification modules on digital health, data analytics, and artificial intelligence. The value-added course allowed employees to earn badges and certificates that showcased their mastery of these topics. This solution enabled employees to learn new skills and keep up with the latest industry trends.

The impact of J&J’s digital learning strategy proved remarkable. The company saw employee turnover decrease, customer satisfaction increase, and performance levels rise in just one year. Moreover, the company has saved millions of dollars by reducing the need for traditional training programs.

JOHNSON & JOHNSON’S SUCCESS STORY IS A PRIME EXAMPLE OF THE POWER OF DIGITAL LEARNING

Digital learning solutions offer several benefits for onboarding and induction in the pharma industry. They provide new employees with the skills they need to succeed in their roles, enabling increased productivity and customer satisfaction. Plus, digital learning solutions are scalable and can quickly adapt to the industry’s ever-changing needs.

At ITTDigital, we create compelling learning experiences that are tailored to the unique needs of companies in the pharmaceutical sector. If you’re looking to implement a digital learning strategy in your organization, contact us today.

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